Customer Support Hero
We are looking for an energetic person to helps us interact with our customers.
- Fluency in English & Tamil mandatory. Candidate with fluency in additional South Indian language (Kannada / Telugu / Malayalam) will be preferred.
- Candidate should be well versed with mail, chat & video call etiquettes.
- Industry knowledge not required. Candidates with background in hospitatlity industry would be preferred.
Before you hit reply, take a moment to ensure you are a right fit.
- Patience is a key attribute. We are looking for candidates who enjoy interacting with customers and help them purchase the jewel they want.
- Religiously use systems to ensure all customer queries are promptly responded.
- While a majority of the work would be interacting with online customers, candidate should also be comfortable interacting with walk-in customers at store.
- Fianlly, we are a boutique where we know all customers by their name & location. We aren’t a corporate where customers are just numbers.